Privacy policy

Marketvina is operated by Guangzhou Hongying E-Commerce Co., Ltd., located at Room 101, No. 134, Dongyuan South Street, Shawan Subdistrict, Panyu District, Guangzhou, Guangdong Province, China.

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit https://marketvina.com, purchase our baking cups, cookie cutters, disposable baking supplies, and bakery packaging products, or interact with our online store.

1. Personal Information We Collect

We may collect personal information necessary to operate our store and provide customer services, including names, email addresses, telephone numbers, billing and shipping addresses, order details, transaction records, and customer communications.

Payment transactions are handled through third-party payment processors. We receive information necessary to confirm payments and manage orders but do not directly store complete payment card numbers or security codes on our store servers.

Depending on the technologies enabled, we may also collect technical information such as IP addresses, browser types, device details, referring websites, pages visited, and website interactions.

2. How We Use Personal Information

We use personal information to process orders, arrange shipping, confirm payments, provide tracking information, handle returns and refunds, respond to inquiries, prevent fraud, and maintain website security.

We may also use information to improve website functionality, understand shopping preferences, analyze store performance, and communicate relevant offers where permitted by law.

Personal information is processed under applicable legal bases, including contractual necessity, legal obligations, legitimate interests where permitted, and consent where required.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, support secure checkout, remember preferences, analyze website traffic, and measure advertising performance.

Essential cookies support normal store operations. Non-essential analytics and advertising technologies are used subject to applicable privacy requirements.

Where legally required, we obtain consent before activating non-essential cookies.

Customers may manage cookie preferences through available website privacy controls or browser settings.

4. Sharing Personal Information

We may share necessary personal information with trusted service providers, including Shopify, payment processors, shipping companies, hosting providers, customer support services, and analytics or advertising partners.

Information is shared only where reasonably necessary for business operations, contractual services, legal compliance, or permitted marketing activities.

We do not sell customer contact information as standalone marketing lists.

Certain advertising-related disclosures may nevertheless qualify as the sale or sharing of personal information under applicable privacy laws. Where required, we provide relevant privacy choices and opt-out mechanisms.

5. AppLovin Advertising and Measurement

Marketvina may use advertising and measurement services provided by AppLovin Corporation.

If these services are enabled, AppLovin and its authorized technologies may receive information through cookies, pixels, APIs, or supported integrations.

Depending on the implementation, this information may include device information, IP addresses, website visits, product views, shopping cart activity, purchase events, and transaction values.

Such information may be used for advertising attribution, campaign measurement, fraud prevention, and relevant advertising where legally permitted.

We obtain consent where required and respect applicable requests to opt out of targeted advertising or certain personal information disclosures.

Additional information about AppLovin's privacy practices is available at https://legal.applovin.com/privacy/.

The inclusion of this section does not indicate that every described advertising feature is currently active.

6. International Data Transfers

Because our store may serve customers internationally, personal information may be processed or stored in countries outside the customer's location.

Our e-commerce platform, payment processors, and other service providers may operate across multiple jurisdictions.

Where required, we apply appropriate safeguards and legally recognized mechanisms for international transfers.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Payment transactions are processed through third-party providers using their respective security measures.

Although we take reasonable precautions, no online transmission or electronic storage system can be guaranteed completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to process transactions, provide customer support, fulfill legal obligations, prevent fraud, and resolve disputes.

When information is no longer required, we delete or anonymize it where appropriate, unless continued retention is permitted or required by law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or request information about your personal data.

You may also have rights to withdraw consent, restrict certain processing activities, request data portability, or opt out of targeted advertising and certain disclosures.

To exercise applicable rights, contact [email protected].

We may verify your identity before processing requests and will respond within legally required timeframes.

10. Marketing Communications

Where permitted by law, we may send promotional emails about products, special offers, and store information.

Customers may unsubscribe using the link included in promotional emails or by contacting customer support.

Unsubscribing from marketing communications does not affect essential transactional notifications, including order confirmations, shipping updates, and refund information.

11. Children's Privacy

Marketvina is not intended for children who cannot independently consent to personal information processing under applicable law.

We do not knowingly collect children's personal information in violation of applicable privacy requirements.

If such information is identified, we will take appropriate action consistent with applicable law.

12. Third-Party Services

Our website may contain links to third-party services, including payment providers, shipping companies, and external websites.

These services maintain their own privacy policies and data-handling practices.

We encourage customers to review the relevant privacy policies before providing personal information.

For privacy inquiries or requests concerning your personal information, please contact [email protected].

We are committed to protecting customer information and maintaining transparent privacy practices.